Terms & Conditions

By purchasing any Michaela McBride Collection Suite, you acknowledge and agree to the terms and conditions below

Creative

The purchaser has done due-diligence on the unique calligraphy/artwork style offered by MMC and is happy to proceed with ordering product based on the work samples.

It is important that proofs are carefully checked over before proceeding to print, as we are not able to offer any amendments once it has been approved. 

Timeframes

Upon approval of your design, normal printing timeframes are 3-5 weeks. Allow an additional 1-2 weeks if you are adding any Embellish items.

On the rare occasion that we should require to change or extend these dates, you will be notified immediately. It is important to consider that design revisions and/or delays in feedback may affect the timeline and potentially delay your order.  

Screen Vs. Print

We do our best to display all products and materials and colours as accurately as possible. However, please keep in mind, what you see on a screen may be slightly varied to the finished product. The colour you see will depend on your computer system and/or monitor.

Variances

Calligraphy is handwritten, please note there will be slight letterform/script and placement variances throughout. 

Our handmade papers are made by hand, which means there may be minor size, weight, texture and colour variations between pieces. Our letterpress printing process features matte inks that are hand-mixed, slight variances in ink colour are to be expected. We celebrate the variations that are inherent to these handmade items.

Pricing & Payments

All pricing is in New Zealand Dollars and do not include postage costs. All costs are subject to change without further notice. On the rare occasion that a product is incorrectly priced, we reserve the right to cancel or refund the order. 

Publication

Should images of work curated by MMC be published, MMC must be correctly credited and notified of the publication prior to its feature. This is valid to both printed publications and online blog features. 

We retain the rights to post your invitations/wedding goods on our website and social media. If there is an issue with us doing so, please advise beforehand. 

Shipping

Packages are sent via tracked New Zealand Courier with signature required on delivery. Upon shipment, you will receive your tracking link. Targeted delivery timeframes are 1-3 working days for New Zealand and 6-8 working days for all international shipments.

We have no guarantee or control over shipment timeframes (besides the information provided via the tracking number) and advise allowing a longer lead-time, to allow for any potential delays during shipment. We are not responsible, nor may be held liable for any losses, damages or delays due to shipping.     

International orders may be liable for taxes or tariffs upon entry to your country, these are the responsibility of the client.

Proofing

Please ensure you carefully check over all proofs thoroughly including content/spelling, layout, card sizes/colour/type, font size and ink colour.

You will receive 1 complimentary proof round for minor revisions to text, layout/calligraphy and one final design proof, to approve revisions (if required) before proceeding to print. Any further proof rounds required will incur an additional fee of $175.00 NZD per revision.

Although we thoroughly check over all handwritten goods, occasionally errors may occur. In this instance, please contact us immediately and we will send a correction or refund the amount paid for the incorrectly written goods, if a correction is not available for any reason. If the error is on the list provided by you, the correction will incur additional writing/shipping costs. 

Reorder policy

In the event that the client requires additional pieces to be printed outside the agreed upon quantity, after materials have already been ordered and delivered to a client, a minimum order quantity of x20 will be required and a reorder fee of 20% will apply. Embellishment items including, but not limited to, ribbon & wax seals cannot be reordered.

Refunds & Cancellation

Due to the handmade nature of calligraphy and of our products, we are not able to offer refunds, returns or cancellations.

Should a mistake be made on our part, we will either reprint or provide a credit for the misprint. If there is an error with the wording/design approved by the client, the costs of reprinting are the responsibility of the client

Copyright

All designs, images and artwork on this site are protected by copyright and are the sole property of Michaela McBride Calligraphy unless otherwise indicated. This includes all designs, images and artworks used during the proofing process. Under no circumstances may this work be used for personal use, nor may it be repurposed or derivative works be made from it.