Frequently Asked Questions
What currency do you quote/charge in?
We charge in New Zealand Dollars (NZD), can you view Currency Conversions here. We often work with couples abroad and can assist you with this also.
How does shipping work? Do you ship worldwide?
Yes, we ship worldwide! In fact, the majority of our clients are based abroad!
We offer complimentary International shipping on all Save the Dates (up to $100 NZD) and Invitation Suites (up to $200 NZD). Invitation Suites are based on a minimum of a Invitation & Details Card or Response Card. Where there is an additional shipping sum to cover, this will be charged to you. Express shipping is also available as an upgrade.
Regular shipment costs apply to Wedding Day Stationery and other single order items. We will calculate the correct rate near the end of production based on the dimensions/weight of your order. If you’d like a shipping estimate prior to placing your order, please reach out.
Full payment is required before goods will be shipped. All orders are shipped via tracked New Zealand Courier. We will contact you with the tracking link once these have shipped. Allow 3 business days for shipping within New Zealand, and 6-10+ working days for international shipments. MMC can not personally take responsibility for delays or damages caused during transit.
How do I work out my quantity? What if I need to amend this down the track?
When working out your quantity, keep in mind that couples and households will only require one invitation suite. It is highly recommended to order 5-10 additional suites to allow for guest list changes, photographs and to keep.
Suites are available in increments of 20. We cannot decrease the quantity once your order has been placed. Should you wish to increase your quantity, this will be at the discretion of MMC and will incur additional costs.
How long will the process take from start to finish?
For Semi-Custom Suites, designing and proofing generally takes 2 - 2.5 weeks - production takes a minimum of 4-6 weeks depending on the printing methods and Embellishments selected. Shipping time is additional.
For Custom Suites, this timeframe is longer due to the extended designing and production timeframes. Please contact us directly to discuss.
It is important to note that it is a self-directed process - additional time spent awaiting your content and extended response/approval on your proof will affect these timeframes.
Can I request to have my invitations faster?
This will depend on our availability, please reach out to discuss. Rush fee's will apply based on your timeframes.
Note please: Rush orders are not actually rushed, but rather brought forward in the queue.
When should I plan to send my Save the Date/Invitations?
As a general rule:
Save the Dates should be sent 6-9 months before the day
Invitations 2-4 months before the day (or earlier if you are not sending a Save the Date).
Can we order corresponding Wedding Day Stationery?
Yes, provided you’ve worked with us on your Wedding Invitations, we can create corresponding Day Of stationery, including Place-Cards, Escort Cards, Menus, Table Numbers, Programs, Signage, etc.
We are small studio so suggest arranging your Wedding Day Stationery booking early to avoid disappointment.
Postage stamps?
We recommend taking your completed suite into your local post office where they can weigh and measure your suite and advise the appropriate shipping costs. If you would like to know these details prior to receiving your suite, please let me know and this can be provided. If you would like to supply postage to be applied, please reach out to confirm our shipping address.
We offer Vintage Postage services for Custom Suite orders (which will be shipped from the USA). Please contact us to arrange.
Wedding Websites?
A website comes in really handy if you want to have your guests RSVP online or are having a destination or multi-day celebration where there is a lot of information to convey to guests.
Here is a selection of sites our previous couples have opted to use: Squarespace, The Knot, With Joy, Zola, Say I Do
Can I Order Samples?
We can provide customised Sampler Kits, which include a range of materials so you can view the quality of our print methods, range of colours and a selection of Embellishments. We charge $50 NZD + shipping for these. If you book an order with us, we will credit you the Sampler Kit cost. Please reach out to arrange.
Where can I view the T&Cs of my purchase?
View our Terms and Conditions